Monthly Archives: March 2015

28. Inspect vs Expect…or “in God we trust, all else we review”.

This is a tough skill to master, but absolutely critical. This is figuring out the right balance between “inspecting” vs “expecting”. It’s knowing when you need to ask the questions, and when you don’t. It’s giving people enough latitude without micromanaging, but not so much latitude that you’re an absentee manager. Continue reading

How to Figure Out Your Next Move

So, assuming that you’re a good performer, and you’ve met your company’s requirements to be eligible for a mobility move, how does one go about figuring out what their  next move should be?

Here’s a framework I suggest to people:

1. Assess yourself.  Two categories of skills: capabilities and product/technical knowledge. Make a list of what you have in both these categories NOW. Capabilities are broad: people management skills, business requirements documenter, presentation skills. Product/technical is the deep detailed knowledge, like knowing a particular product. This is what you bring to the new job.

2. What do you love, what not so much? Write the elements down. If you don’t want to manage people, you need to write that down. This is what you want your future job to have.

3. Show your assessment to your manager and have a conversation to narrow down the options. If you don’t want to manage others, you’re not going to run a line. If you hate strategy, you’re not going to want to be in a planning function. The purpose of this is to narrow down all the options to the best few.

4. Once you’ve narrowed down the list of functions/areas, ask your manager for 3 names of people you can talk to. Often, the next move is about timing. You want to do your due diligence as well as make sure people have you in mind when an opening does come up.

5. When you interview for the role, there are 3 people you need to talk to: the hiring manager (but take it with a grain of salt since they’re selling you), your current manager (they probably know you the best, so their opinion is important), and someone who works for the hiring manager (“What are the 3 things you love about the job? What frustrates you?”) They’re most likely to be honest with you.

Lastly, be patient. It’s better to take longer to find the perfect next move, than move too fast and jump into the fire.

The Devil’s in the Details

One of my favorite sayings…particularly when I’m working on a project. While it’s important to have the big picture, the strategic view, the long term perspective, what trips people up is the detail.

Why? It takes a long time to figure out that someone’s strategy is wrong. It can take years….and perspectives can shift dramatically depending on the circumstances.

But details can trip you up immediately. And visibly. So as you progress in your career, never forget that the details matter.  I have found many times that if you spend 3 hours now, you’ll save 60 hours later. Mistakes are much harder to rectify the further you’ve gone down the road.

When Your Heart Breaks

Stanford neurosurgeon Paul Kalanithi died March 9th of lung cancer at the age of 37. So many things about his situation made him unique: being a doctor, being diagnosed with metastatic lung cancer, being a new father. But most importantly, the kind of man he was.

In his article, “Before I Go“, he leaves this message for his infant daughter:

“When you come to one of the many moments in life when you must give an account of yourself, provide a ledger of what you have been, and done, and meant to the world, do not, I pray, discount that you filled a dying man’s days with a sated joy, a joy unknown to me in all my prior years, a joy that does not hunger for more and more, but rests, satisfied. In this time, right now, that is an enormous thing.”

Work is important. But it’s not what’s most important.

Optics

I use the term “optics” to describe when we don’t do something because of the way it looks. Not whether or not there’s a rule we’re in violation of. It goes above and beyond the written rules and is a higher standard.

There will never be a rule for everything. And situations change. But the ability to exercise good “optics” awareness is key in a career.

Good optics awareness requires you to ask yourself constantly, “Could this be construed negatively?” No one ever intentionally wants an optics problem. It’s almost always an unintended consequence.

It can be as big as auto makers flying on corporate jets while asking for a billion dollar bailout. It can be as small as a team going out for drinks three times a week, a manager appearing to favor one person over another, having a big party when the company just let people go.  No rules were technically broken…but it probably shouldn’t have happened.

Optics matter. If you’re not sure, ask someone you trust. It’s a 30 second conversation that can save you a lot of damage control cleanup.