https://www.youtube.com/watch?v=1rrivHxCeeY
So, I’ve been reading about the Wells Fargo situation, and it was recently announced that two of their senior executives were put on leave. Now, that’s not that surprising, given the events which transpired at the bank…thousands of accounts opened fraudulently in the name of sales goals, employees terminated for not making quotas. The response was to launch an ad campaign which seemed woefully inadequate and didn’t address the fundamental question of “how could this happen?” Continue reading