Monthly Archives: June 2018

Better: Permission or Forgiveness?

Has anyone noticed the new trend of what I call “apologetic” advertising? Wells Fargo, Facebook, Uber….all beautifully crafted, earnest, with a “we’re the good guys” narrative.

Here’s the problem…when widespread problems happen in a company, it’s because of culture. Yes, a leader can definitely promote a culture…but it also needs a lot of other forces at work. Here are the warning signs I’ve seen…. Continue reading

How Do You Make Others See Value?

Got a great question…someone asked me how you demonstrate value when you work in the softer functions?

In many companies, there’s an unspoken pecking order, usually with sales or anything revenue driven being first. Often at the bottom are the “support” functions…like communications. Having been a COO, I can definitely relate to how challenging that can be….a couple of suggestions should you find yourself in this type of role….

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