This is a great article from Inc. about how the CEO of Microsoft, Satya Nadella dealt with a very public fail by his company.  An excerpt of the email which was shared in a profile piece was “Keep pushing, and know that I am with you … (The) key is to keep learning and improving.” The article also says ” Nadella says he also urged staffers to take the criticism in the right spirit while exercising “deep empathy for anyone hurt by Tay.” Continue reading →